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Following a series of fines for environmental misdeeds where they were fined $40 million and a variety of on-board incidents involving passengers, Carnival Corporation, the parent company to nine cruise line brands and self-declared “world’s largest leisure travel company” has formed an internal investigations group to which they hung the name “Incident Analysis Group” (IAG).
According to Carnival’s announcement on the creation of the IAG, they identified Sandra Rowlett as the vice president in charge of IAG. Rowlett will report directly the Peter Anderson, who is the newly appointed chief of ethics and compliance officer for Carnival Corporation. Her scope will cross all nine cruise line brands which fall under the Carnival corporation umbrella.
Carnival’s IAG responsibilities
The IAG will be responsible for handling internal investigations, with a global team of investigators. The investigators scope will cross a number of different areas:
- Analyzing select health, environment, safety and security (HESS) events
- Deploy new global investigation procedures
- Develop an investigator training and certification program
- Standardize a company-wide, root-cause analysis system to aid in continuous operational improvement.
We’ve written about a number of incidents which the IAG, had it existed, would have been involved over the past two years. These include the case of video voyeurism within a passenger’s state room on the Carnival Fantasy and the on board brawl which broke out on P&O Britannia.
Read more posts about Carnival from within Securely Travel
Disclosure: The author is a shareholder of Carnival Corporation.
